FAQ

How do I book a class?

We use a booking platform called TeamUp for our bookings and memberships. Simply click on the class you’d like to attend from the schedule, and you will be given the option to set up your TeamUp account and buy a membership or pay for a drop in class.

You can log in here if you already have an account or download the TeamUp app for quick access.

Should I bring my own mat?

We have plenty of mats for you to us at the studio! Of course, if you would like to bring your own then please do.

How many people will be in a class?

The studio has capacity for up to 20 people + a teacher.

What is your cancellation policy?

There is a 24hr cancellation policy which applies to all classes. A full session fee will be charged for any missed or cancellations made less than 24hrs notice. Workshop, extended classes and event cancellations will receive a full refund if cancelled over a week before the event. Massages have a 3 day cancellation policy.

Is the studio accessible?

Yes, the studio is completely wheelchair/buggy accessible, there are no steps to access the studio and it is on the ground floor level.

Are there toilet facilities?

Yes. An access code is required, which the teacher can provide you with or you can find it written on the chalkboard on the shoe rack as you enter the studio. The toilets are located around the back of the studio.

Is there a changing room in the studio?

Yes, we have an easy to use pull-out privacy screen at the back of the studio, (the teacher can help you pull this out if needed).

What’s near the studio?

The studio is located in the heart of Bristol’s Harbourside and Wapping Wharf community. There are plenty of independent eateries and coffee shops nearby as well as local artisan traders and the M Shed museum.

Can I book through MoveGB/ClassPass?

Yes! We also have lots of fantastic studio memberships if you fancy supporting us direct.

Can I pay for a friend?

Yes! You simply need to email contact@elevatetogether.co.uk with your friend’s name and we’ll add them onto your TeamUp account.

Is there somewhere I can lock my bike?

Yes, there are plenty of bike parking facilities near to the studio.

Can I park near the studio?

Yes, for details please visit wappingwharf.co.uk/car-park

Where exactly is the studio?

Cargo 2, ground level, directly behind the M Shed musem.

Can I drop-in for a class?

Yes - If there is a space available then we can welcome drop-in’s. Our advice would be to book in advance via the website to guarantee your space! You can also call the studio ahead of time to avoid disappointment on 07769297569.

Can I pay in cash at the studio?

Yes. We prefer the bookings to go through our website where possible but yes we can accept cash in-studio. However please make sure you bring the correct amount, a class drop-in is £14.

What do I wear?

This is totally up to you! We advise comfortable clothing that is easy to move in. Leggings/loose trousers and a t-shirt or vest top will be absolutely fine and we advise practicing in bare feet when possible.

What are the covid-19 rules?

In line with current government guidance, we ask you to not attend a class if you have any covid-19 symptoms or are testing positive.

I’m a beginner - which classes are suitable for me?

Firstly, thank you for starting your yoga journey with us. There really is no getting it wrong within yoga, it’s more about finding a class/style/teacher(s) that suit you. For that reason, we highly recommend trying a few different classes to feel into what suits you. On the class schedule the classes that are beginner friendly are marked with a yellow dot. You can also check the website for upcoming Beginners Yoga courses.

In general, our teachers offer options/variations for the postures and encourage you to do as much or as little as feels ok for you as an individual. There’s no element of ‘keeping up’ in the sessions and we welcome you to take a break or ease off if you would like to. It’s always worth letting the teacher know when you arrive that you’re a beginner, don’t worry you won’t be singled out, it’s just useful for the teacher to know. Any questions please feel free to get in touch!

Which class would be suitable for me?

We are passionate about finding you a class that suits you, your individual needs and interests - Whether you're new to yoga, the studio or just curious - we offer an over the phone free consultation to discuss class styles with you.

What if I have an injury or I’m pregnant?

Please let the teacher know before the class so that they can be mindful and modify where necessary. We encourage you to listen to your body in addition to the teachers modifications. We are also happy to discuss this with you further. You can also get in touch to find out which teachers are pregnancy trained. Our weekly pregnancy yoga class is on Sundays at 11.45am

Is it easy to book a yoga session?

Yes, you will need to complete a few basic details when you first sign up, once it’s done it’s then super easy to book future classes. This is all done through our website or the TeamUp app.

Can I bring my pet?

Animals aren’t permitted in the studio, except for guide dogs and assistance dogs.